The team at Shortland Horne, especially Will and Laura, showed compassion and understanding to my sister and I whilst we were selling our family home, from the moment they arrived to completion, and would have no hesitation in recommending the company. They made a very stressful time for us both as smooth and as hassle free as possible. Thank you
February 21st 2018
Excellent service, always very helpful. Was able to get me into the property I really wanted very quickly within 2 weeks.
Always polite and willing to answer and help me with any questions or queries I had.
Would highly recommend!
February 10th 2018
I saw the property, arranged a viewing for the next working day and offer made and accepted the next day. Very efficient and smooth process (helped that my property was sold and in final stages of completion). No complaints.
February 03rd 2018
Thank you for all the help and support given under the circumstances. I have already recommended your company to other neighbours and friends who are looking to move.
If I was still in the area I would use again to sell and buy.
January 22nd 2018
From start to completion, an absolute dream team. Excellent communication, professional, and understanding. Try the rest, but these guys are the best! Highly recommended.
January 18th 2018
All of the staff at Shortland Horne Estate Agents, Walsgrave branch, have been very helpful and friendly throughout our moving process. We would definitely recommend them.
January 18th 2018
Answered all my questions and resolved the potential issues swiftly and with courtesy. Overall my purchase went smoothly. Good knowledge and friendly staff
January 17th 2018
Excellent service from Sue and Richard. Great communication and negotiations in connection with the sale of my property - highly recommended.
January 17th 2018
Outstanding professional service from the whole team. Shortland Horne Walsgrave recently sold two properties for me. Richard and Sue are experts in their field, having toyed with the idea of using an online only estate agent I'm glad I chose not to. After interviewing other agents, no one else came close with the knowledge and expertise that I was looking for. My properties are my most valuable assets, there is no way I was going to let an agent sell them for me just because their fees were cheap! I paid for a quality service and that's what I got.
I cannot fault Shortland Horne one bit, even when my first buyer pulled out, Sue and Richard were able to find me another buyer within a week.
I achieved asking price for both of my properties. Excellent job.
January 16th 2018
Highly recommended. They say you get 1 chance to make a 1st impression - and Richard Costello of Shortland- Horne Walsgrave Rd Coventry did exactly that. We had no doubts about placing our trust in him and Shortland-Horne to market & sell our house. Having met Sue a week later simply boosted our belief & confidence that's we'd made the right choice.
From start to finish they went above & beyond with their efficiency & courtesy - nothing was ever too much trouble. We could phone or email at any stage & receive a response by return throughout - to include Lauren whom we never met but who was always equally helpfully.
Richard & Sue assured us they'd sell our home within a week & they did just that.
If only all companies & staff could work to the standards of Shortland-Horne Walsgrave Rd.
Thankyou to you all. 10/10 and gold stars.
December 15th 2017
Great job from Linda. Kept me informed throughout the process, got onto the solicitors to make sure they weren't dragging the feet and brought everything to a successful conclusion. Many thanks!
Mr L Nelan
November 23rd 2017
We recently sold our house with Shortland Horne and could not be more pleased with our choice in Estate Agents. From the moment we met Sue I was confident that we would have a smooth sale from start to finish. She assured us a quick sale and delivered with an offer four days later! Throughout the whole process both Sue and Lauren were exceptionally helpful and professional. I would fully recommend Shortland Horne.
November 20th 2017
Shortland Horne sold my flat very quickly and at a good price by holding an Open Day. They went out of their way to obtain updates and move the matter along when required. I would like to mention Sue, Richard and Angela who are all lovely and very helpful. I would not hesitate to recommend to a friend or family member.
November 16th 2017
Linda is an excellent communicator and keeps clients informed of all aspects even those beyond her role - Linda is an asset to the company and without her expertise and dedication our purchase would not have completed - this agent isn't the least expensive agent out there but.. you get what you pay for so great to deal with. 5 stars *****
Mrs D Beckham
October 06th 2017
Selling our property through the Walsgrave office working with Richard, Sue and the team made the whole process painfree. They were polite, courteous, professional and very accommodating with regards to any requests e.g. Removing shoes for viewings, blurring our faces in photos, arranging viewings around our availability. They were never once pushy or aggressive. They provided us with key information in relation to any offers and allowed me and my husband to evaluate and make a decision without unnecessary pressure. They whole team were friendly and were always happy to answer any questions etc. Really pleased with the service, advice received and would definitely recommend the team to others.
Mr and Mrs Mudhar
September 21st 2017
Helped with house purchase
Was on top of game all the time making sure purchase went through ok.
September 13th 2017
Very quick,efficient service, smart well photographed brochure and well organised viewing appointments. Linda kept us well up to date on progress
Sue and Clive
August 30th 2017
Glad I chose Shortland Horne, Andy was very friendly and efficient. Selling my Mum's house was made very easy and stress free. Andy got me a good price for it and gave good advice. Linda was also a great help keeping me informed and making sure everything progresed quickly.
August 23rd 2017
The house I purchased came with a vast array of legal issues, overage clause, executors, amongst some of the problems.
It was getting very tiresome and costly going between solicitors. At this point I contacted the agent to try and help mediate between the parties.
Having been given the request Charles picked up the baton with relish and was absolutely outstanding with the considerable effort the he contributed.
Charles certainly earned his crust with this one.
Pat & Keighley
August 22nd 2017
From the moment I selected Shortland Horne (Leamington office) to market my property, I knew I was in good hands! Charles Travis and his team have, from the outset, impressed with their local knowledge and personal service. Their professionalism, efficiency and empathy throughout the sale process has been invaluable. I would highly recommend their services.
August 07th 2017
Great service from start to finish, I would highly recommend. Informative, positive and good value. Richard and Lauren were both great can't thank them enough
July 28th 2017
We would very highly recommend Shortland Horne (Walsgrave Road branch). Our property was valued at a high, but achievable price by Sue. Our house sold to the first viewer (thanks Richard) and Lauren was unfailingly professional and competent at answering our many telephone calls and questions during the sale and purchase of our new property. A special mention goes to Angela, who was a real God-send in ironing out the countless hassles along the way, and basically for facilitating the whole transaction! Without her knowledge and perseverance in chasing up builders, solicitors, etc we doubt that the move would have taken place. We would not hesitate to recommend SH to others, and if we ever sell our property in the future we would certainly use SH.
Mick and Mandy.
Mick and Mandy
June 13th 2017
A big thank you to the team at Shortland Horne for making the sale of our family home a quick, easy and stress free process. They were sensitive to our needs, quick, efficient, polite and pleasant and sold the house at the right price to a lovely family. Excellent service.
June 01st 2017
Really pleased with Richard and the team at walsgrave road branch. Very professional. Would definitely use again. Thank you. Jo :) :) :) :)
May 31st 2017
I highly recommend Shortland Horne we had a fantastic experience with them. Richard and Sue were very friendly and professional and I felt comfortable leaving them to do the viewings alone. Our house sold very quickly due to the 360ï¿½ virtual tour online. Thank you also to Angela Fenn who seen my sale through to the end. You are a lovely team x
May 29th 2017
My experience with regards to valuing and renting my house with Shortland Horne was exceptional. Every member of staff I spoke to was professional, helpful, responsive and I had full confidence my house with in the right hands. I would highly recommend them to any family and friends who are looking for an estate agent who is efficient, professional and extremely warming. I was new to being a landlord and they made the process stressfree and enjoying. Thank you very much
May 26th 2017
The whole experience of selling my property was made simple easy and stress free by choosing Shortland Horne. I would highly recommend them.
May 25th 2017
Very good service, answered the calls promptly. If Sue was unavailable Angela was on hand with information. No waiting for a return call. Friendly yet professional. Would definitely recommend this team at this branch. Completely hassle free.
May 24th 2017
Excellent service. The team were very professional, helpful and supportive. I would highly recommend and would definitely use Shortland Horne in the future.
May 24th 2017
Great service from this friendly and efficient team. My house attracted several offer within two days of being marketed and the sale was completed within six weeks. Very satisfied customer.
May 24th 2017
Sue was really positive with her valuation on our home, as a result we achieved ï¿½22,000 more for the sale than the valuations suggested by other agents.
The team, Sue, Richard, Angela and Lauren, were fantastic throughout the whole sale process.
May 23rd 2017
All in the office were really helpful from getting a viewing to going through the sale. So a big thanks to Angela, Sue, Richard and Lauren.
May 23rd 2017
Great service from these guys when selling my home. I wanted a no nonsense, fast service and that is what I got. Andy was excellent; no sales crap, just friendly and straight-forward. I met Andy on the Thursday, my house was on Rightmove that day and a board up. Open day booked for Saturday with 8 viewings and excepted an offer on Monday. Linda dealt with my aftercare and she was extremely proficient and professional, kept me informed every step of the way. Linda was also a great help with advice and guidance, going the extra mile to help me with my purchase. Great service, and would recommend every time.
December 20th 2016
I was struck by the quiet efficiency of Shortland Horne's staff, and by the quality of advice and support they provided. I can't imagine how this high standard of service could have been improved, and I am most grateful to Sue Costello and Angela Fenn for offering assistance beyond that which they were required to provide.
December 13th 2016
Excellent estate agency. The staff went all out to get me a buyer. This is the second time I have bought and sold with Shortland and would definitely recommend them. They went over and above my expectations. Excourted viewings and feed back makes the selling process less stressful. After sales at Walsgrave is second to none. Will comment on their page. Thank you Will, Andy and Emma.
November 20th 2016
Had a fantastic experience purchasing our house, the experience and customer service that helped us every step of the way with the purchase! cant thank her and Laura enough for the help they gave us, in Lindas absence Laura gave us updates too, we had some problems with our solicitors but the advice we were given by Linda really helped us push this over the line in the timescale we needed!
November 18th 2016
I would highly recommend shortland Horne as a first time buyer. Fantastic communication, helpful and very smooth process. Thankyou all so much will definitely be using you in the future :-)
November 09th 2016
Great friendly service. Always kept informed and sale went through smoothly. Would definitely sell through them again, had dealings with other estate agents and these were by far the best
November 09th 2016
Linda was fantastic during our recent sale. She went above and beyond and was extremely helpful and very professional. I felt a lot calmer knowing Linda was dealing with my file . Would highly recommend Shortland Horne because of her. Thank you for all your help Linda!
November 05th 2016
Property was valued at a level which would appear to have been appropriate in relation to similar local properties. Only two viewings were made but one of these was sufficient to sell the property at an acceptable price
Post the accepted offer we were kept well informed on progress including the issues that arose and needed to be addressed helping in the final completion process.
November 01st 2016
Everyone who has been involved in the sale of the property at Shortland Horne has been excellent . From Sue coming out to the initial evaluation, to the veiwings and continued updates through the sale up to completion.
October 19th 2016
We bought our house through Shortland Horne and had a very positive experience. The staff were polite, helpful and always available to answer any questions that we had (and there were a few as we were first-time buyers and new to the whole purchasing process). I would absolutely recommend Shortland Horne to friends, family and anyone who is thinking of buying a new home.
September 15th 2016
Personally I feel it difficult to describe in a review just how fabulous the whole Shortland Horne experience has been. Nothing has been too much trouble and when they say it'll be done, it's done!! A massive big-up to Angela who throughout the whole process left me no need to ask questions, they were already answered. An absolute 'legend' and incredibly helpful young lady.
Huge thanks to the whole Walsgrave branch team, highly recommendable... awesome
King of the email
August 22nd 2016
I recently purchased a property which Shortland-Horne had advertised.
From the very first viewing and the offer process, they made it really straightforward and all of their employees have been friendly and reliable.
After my offer was accepted, their after sales team looked after me, and Linda was my point of contact.
I can't praise Linda enough - throughout the sale she's kept in touch, and made sure that she did everything she could to ensure completion was as quick as possible.
Linda is a real credit to Shortland - Horne, a pleasure to deal with and very thorough. Thank you for all your hard work, it's been genuinely appreciated :)
August 14th 2016
I would highly recommend this estate agents for their honesty, integrity and effective communication. As a buyer, Linda at After Sales, kept me fully informed throughout the process. I wish I had used them to sell my house!
Mr & Mrs T
August 12th 2016
Second to none. The team made the whole process so easy and they got in with the job in hand to my pace. Thank you.
August 11th 2016
I couldn't have asked for more when I sold my property and bought my new property through Shotland Horne. Each member of staff Sue, Angela, Richard and Lauren were amazing and so patient with all my questions. They all had great knowledge of the area and helped us find the house of our dreams. Thank you to each one of you!
Mr & Mrs Evans
June 22nd 2016
We recently brought our first home through shortland Horne, Richard and Angela were so helpful and honest with us the whole process. Being our first time buying it was a really stressful time, but the staff at Shortland Horne were really good and helped make things a lot less stressful.
They were always very accommodating when we wanted to view the house and with us working all day they went out of their way to get us viewings to suit us and put our mind at ease the day before completion.
I would recommend Shortland Horne and will certainly be using them if we ever come to sell and buy again!
Suzi and Liam
June 03rd 2016
I have previously sold property and assumed I knew how agencies work..We were selling and had selected another agency to sell our property but at last minute we decided to get second valuation from Shortland.The price value from Shortland was lower than first agency, after first conversation were impressed by Sue,s honesty and later the sense of she was working for us we decided to go with Shortland , from the initial processes .ie explanation of my issues to recommending lawyers (my request) ,to later issues ..regular feedback from Lauren and extra special mention Angela..highly recommend very good service ..Again thx Guys !
June 03rd 2016
Shortland Horne was a perfect agency to use to sell my property. They were quick and efficient. They offered lots of advice and provided support throughout the whole process. I would recommend them and use them again.
May 17th 2016