Why Choose an ARLA Propertymark Agent?

If you are looking for a letting agent to work with, there are a number of factors that need to be considered. Not only are you going to need to look at the letting agent’s experience and their reputation in the industry but it is also a good idea to ensure that the agent is protected with the ARLA Propertymark. In this blog post, we will reveal exactly what that is and why it is beneficial.

 

What ARLA?

For those that are unaware, ARLA stands for The Association of Residential Letting Agents. This is the foremost regulatory body in the UK for the lettings sector, working to protect consumers and improve standards all of the time. A lot of tenants and landlords do not realise that the lettings industry is not regulated, which means that anyone is able to set up as a letting agency.

 

However, by becoming an ARLA Propertymark member, it means that the agents need to fulfil a number of different responsibilities, and so this can give you complete peace of mind when choosing a letting agent.

 

Reasons you should always make sure a Letting Agent is an ARLA Propertymark member

So what are the benefits of going down this route in further detail?

  • An ARLA Propertymark member will have Professional Indemnity Insurance.
  • An ARLA Propertymark member will hold membership to an independent redress scheme.
  • An ARLA Propertymark member will adhere to the Code of Practice that is in place, ensuring you of the best possible standards.
  • You can also be sure that your letting agent is going to be undertaking regular training as part of their ARLA Propertymark membership. They will also make sure that they stay up-to-date with any changes in the industry, especially those of a legislative nature.
  • Being an ARLA Propertymark member is a mark of quality. This means that you are going to be working with the best experts in the field, ensuring you of high quality and professional advice at all times.
  • If you work with an ARLA Propertymark member, your money is going to be protected. This is because ARLA take Client Money Protection (CMP) very seriously, and this means that their members do too. Your money is going to be held in a designated separate bank account, which means that it would be protected should the company go bust or any unforeseen incident like this were to occur. Any letting agent that is an ARLA Propertymark member will need to submit Client Money accounts on a yearly basis, and these will be audited independently.
 

As you can see, the advantages of choosing a letting agent that is an ARLA Propertymark member is there for all to see. You should never take the risk of going for a letting agent that does not have this membership.



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I recently purchased my first home through Shortland Horne. From the viewing, the follow ups and to the day of completion, my experience with the team has been great. The property I bought was listed by 2 agents, and given the great experience my parents had in the past with the SH team, I chose to proceed with them also. They were always available to communicate with, and guide me throughout the process of buying home. Being my first purchase, they were patient and knowledgeable and saved me time in chasing. Sue was always friendly, and happy to help where she could. I would recommend Shortland Horne to all Buyers, as the service they receive will be unmatched by another. Thank you again!
Manisha Sharma January 18th 2021
Shortland Horne, and specificall Sue and Richard, were working with us to complete the purchase of a house on their books, due to many factors this was not always as straight forward as it could have been (what with 2020, pandemic etc) but always Sue and Richard were professional, responsive and courteous. Always available to us and happy to resolve issues and chase outstanding issues. Recommended.
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