Why Choose an ARLA Propertymark Agent?

If you are looking for a letting agent to work with, there are a number of factors that need to be considered. Not only are you going to need to look at the letting agent’s experience and their reputation in the industry but it is also a good idea to ensure that the agent is protected with the ARLA Propertymark. In this blog post, we will reveal exactly what that is and why it is beneficial.

 

What ARLA?

For those that are unaware, ARLA stands for The Association of Residential Letting Agents. This is the foremost regulatory body in the UK for the lettings sector, working to protect consumers and improve standards all of the time. A lot of tenants and landlords do not realise that the lettings industry is not regulated, which means that anyone is able to set up as a letting agency.

 

However, by becoming an ARLA Propertymark member, it means that the agents need to fulfil a number of different responsibilities, and so this can give you complete peace of mind when choosing a letting agent.

 

Reasons you should always make sure a Letting Agent is an ARLA Propertymark member

So what are the benefits of going down this route in further detail?

  • An ARLA Propertymark member will have Professional Indemnity Insurance.
  • An ARLA Propertymark member will hold membership to an independent redress scheme.
  • An ARLA Propertymark member will adhere to the Code of Practice that is in place, ensuring you of the best possible standards.
  • You can also be sure that your letting agent is going to be undertaking regular training as part of their ARLA Propertymark membership. They will also make sure that they stay up-to-date with any changes in the industry, especially those of a legislative nature.
  • Being an ARLA Propertymark member is a mark of quality. This means that you are going to be working with the best experts in the field, ensuring you of high quality and professional advice at all times.
  • If you work with an ARLA Propertymark member, your money is going to be protected. This is because ARLA take Client Money Protection (CMP) very seriously, and this means that their members do too. Your money is going to be held in a designated separate bank account, which means that it would be protected should the company go bust or any unforeseen incident like this were to occur. Any letting agent that is an ARLA Propertymark member will need to submit Client Money accounts on a yearly basis, and these will be audited independently.
 

As you can see, the advantages of choosing a letting agent that is an ARLA Propertymark member is there for all to see. You should never take the risk of going for a letting agent that does not have this membership.



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It is a privilege to appreciate the premier class assistance Shortland Horne gave with our house sales and purchase. Due to the pandemic, moving took almost a year to complete but Shortland Horne were there throughout seeking out purchasers and coordinating our purchase with great care and empathy. Now that the boxes are empty it's great to relax and enjoy a quality home. So grateful thanks go to all of you at Shortland Horne - really enjoyed working with you. Our experience with Shortland Horne began with Bill's valuation in his wonderful friendly, caring style. Subsequently the arrangements you all made for viewings were outstanding, especially after COVID kicked in. Dan was superb facilitating the sale and purchase, always keeping us informed of progress in this endurance test. Your After Sales Team of Linda, Vikki and Sam were very caring with Sam excellent in the last few anxious days, seeking to unlock log jams down the chain. In reflection it was a splendid decision to choose Shortland Horne to act for us. Thank you all once again.
David Austin April 12th 2021
A massive thank you to Andy Griffin and Sam Bailey at Shortland Horne you were both amazing at getting my house sold and also helping out to chase the whole of the sale through until the end. Andy visited my property at Burns Road and Bill Green found me a buyer me and my husband can\'t thank you enough for your hard work throughout the whole process. Would highly recommend this estate agent to anyone looking to buy and sell.
Susan Phipps April 12th 2021
I have a small portfolio of properties and Shortland Horne let 5 of them for me. They are always courteous and helpful and seem to achieve a reasonably quick turn round - which is exceptional in these tricky Covid times. I would recommend anyone looking for a letting agency to try Shortland Horne.
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