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Landlords

At Shortland Horne Letting Agents we offer professional Letting and Property Management services to Landlords in Coventry, Nuneaton, Bedworth, Bulkington, Leamington Spa and Warwickshire. As an ARLA Propertymark protected firm we aim to offer the highest level of customer service. Our prominent Coventry City Centre office houses our award winning Letting Agents team on the ground floor shop front office and our separate Property Management department. For more information please feel free to download a copy of our free Landlords Guide or contact us to book a consultation at your property or at our office.

AWARD WINNING LETTING AGENT

At Shortland Horne Letting Agents Coventry customer service is our priority. We have received one of the highest volumes of positive reviews on our Google business page and aim to offer the highest quality of service to our landlords and tenants. Our staff are experienced and specialise in different parts of the Letting and Property Management process, with two separate departments. This is because we believe that concentrating on Letting property and arranging maintenance should not be a choice of priority. We do not want our staff to have to choose between spending time arranging viewings and arranging repairs of properties that we manage on behalf of our landlords.

Our service to you

Shortland Horne is pleased to be able to offer landlords a choice of services, therefore providing flexibility together with a choice of competitive fees, depending on budget. The fees quoted below are based on an individual property. In the event of multiple listings discounts can be negotiated. Our fees are totally transparent and listed in full on our Agency Terms.

Package inclusions

Shortland Horne Platinum
Shortland Horne Gold
Shortland Horne Silver
Free Market Appraisal Marketing on Rightmove, Zoopla, our website and social media Accompanied Viewings and Regular Feedback Organising all certification (if required) for an EPC, gas and electricity Collection and registering the deposit with the DPS (Deposit Protection Service) Preparing, signing and witnessing of the tenancy agreement Notification to utility companies of meter readings at start and end of tenancy to include council tax and water rates Collection of rent and monthly statements Inspections and reports of your home every six months Maintenance issues taken care of by qualified tradesmen (cost for work apply) We serve a Form 6 (section 21 notice) when the landlord requires possession End of tenancy deposit disputes (£120 inc VAT) Inventory checkout at the end of the tenancy (£150 inc VAT) 12 Month rent guarantee service.

Our services

One of our experienced Lettings staff will meet you at your property to assess a current rental figure. As with any property, presentation and the standard of fittings are all important, especially when wishing to attract a good quality tenant who will care for and appreciate your home as much as you do.

Once you have made the decision to use our service we can start to proactively market your property.

Once listed we will offer the property to clients who have registered with us  previously and advertise the property in office window displays. At your discretion, we can place a ‘To Let’ board at the property to gain maximum exposure. 

All viewings will be accompanied by one of our representatives.

The property will be advertised on many online platforms including Rightmove and Zoopla as well as our own highly ranked site.

Once suitable tenants are found we will confirm the information with the landlord. We will check their references thoroughly including credit checks to confirm that the applicant is in a financial position to rent your property. Before the tenancy can begin we will take one month’s rent in advance and a security deposit equal to a minimum of one month’s rent.

Prior to the tenants taking possession of the property, a tenancy agreement will be compiled by us and signed by the tenants. This agreement will usually be a Shorthold assured tenancy for a period of six or twelve months.

Our tenancy agreement is updated constantly in keep with any new legislation making sure that our landlords get maximum protection.

The rent will be collected monthly in advance and will be paid to you less our commission and any costs in respect of repairs.

A statement of your account will be provided by email monthly.

For Landlords who wish to protect their rental income we can purchase a product and note you as having an “interest in “ this policy.

Having an interest in this policy means that you may be able to benefit should a successful claim be made.

We are pleased to confirm our licensed membership
of the Association of Residential Letting Agents (ARLA Propertymark) who in guiding the Government on current and future legislation keep us advised of any changes in the industry. All monies held by Shortland Horne Lettings are bonded and registered in the Deposit Protection
Service which is backed by the Government. We are
also a member of the Property Redress Scheme.

An inventory and schedule of condition is made and checked at the start and end of the tenancy. 

With the introduction of deposit registration with approved schemes it is imperative that a detailed inventory is compiled and agreed to by the tenants to minimize the potential for disputes when the tenancy ends.

We read meters at the start and end of the tenancy and advise all the appropriate authorities of the change of occupier (please note that we are unable to change services such as telephone providers).

Inspections are made on request, making sure that the tenant is looking after the property in keeping with their tenancy agreement.

As part of our management service all eligible deposits are registered by us in one of the government approved schemes. Not completing this process correctly can invalidate any tenancy agreement and potentially make it very difficult to remove a tenant from a property.

We make sure that legal requirements are met and manage the process from start to finish.

As the tenant has no direct contact with you any maintenance problems are reported to us. We will then make you aware of the problem and give you the option of arranging the repair or authorising us to do so.

We have many specialist trusted contractors and can arrange quotes prior to works being completed.

HOW IT ALL WORKS

The first step is for one of our experienced staff members to meet you at your property to discuss your plans and advise on the best way to proceed. Advice will be given on marketing price, how best to present your property, marketing and duration of letting. At this time we will discuss with you in detail how we will manage the letting of your property and services we can offer. If you have preferences for the circumstances of the tenant or wish us to consider any limitations e.g. non-smoker, professional couple, no pets etc. We will be happy to work within such parameters.

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LETTINGS DEPARTMENT

Our Lettings staff are based in our shop front offices and handle the marketing and letting of properties on behalf of landlords. Our Lettings service starts by us meeting you at your property or in our office, providing a rental valuation and any other advice which you may require about letting your property. We will discuss landlords responsibilities regarding compliance with the various safety regulations and give advice on how to best present and market your property. Once instructed we will start the process of finding suitable tenants. Your property will be advertised on Rightmove, Zoopla and a large number of other online property portals, as well as being advertised in our offices and highly ranked website. Shortland Horne Letting Agents Coventry accompany all viewings with prospective tenants. Once suitable tenants are found we comprehensively reference check the applicants, including a full credit check. When the checks are complete and all parties are happy to proceed Shortland Horne Letting Agents Coventry will draw up the tenancy agreement and arrange payment of the first months rent and deposit.

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Dont Take Just our Word For It...

Here are just a few of our five star and excellent allAgent reviews...

After taking on our case part way through, so obviously having a lot of catching up with\/learning the ins and outs of, our position. Jade did her utmost at every juncture to help us meet our goal. Thanks so much Jade, and all the best for the future. Ben, Sarah and Joey, formerly of ? 10 St Paul\'s Rd.
Ben Hurleston 2022-05-28 09:45:17
Such an out standing service from the team from Shortland Horne. From start to finish we had full and clear understanding of each stage of the sale of our house. With a special thanks to Aaron Dreelan and especially Linda Collins part of the after sales team, who was always happy to help and provided a remarkable service to help is through the sale. I would 100% recommend the company for the service they provide throughout the Coventry area.
Adam Jobes 2022-05-20 13:45:14
Excellent customer service from Shortland Horne. Special thanks to Linda Collins who supported us throughout the sale of our house, kept us updated with regular phone calls and always happy to answer any questions we had. Thank you.
Susan Mullaley 2022-04-09 14:45:06
Thank you for your help. Andy introduced me to a developer who quickly bought our site. Andy was always available to help at every step.
Clare Simpson 2022-03-31 15:53:31
Amazing service from Shortland Horne, Linda Collins was very supportive and gave excellent advices throughout the purchase of the property, definitely the best agent and the best person to work with.
MERVE ULAS 2022-02-01 21:45:10
With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and thanks to Sue she helped to get some issues sorted for us
Ivan Lupan 2022-01-07 22:45:04
I had a very stressful time with my sale due to my buyers\' solicitors but Shortland Horne, specifically Sue Costello, did a wonderful job. Sue continously chased all parties and kept me informed, even when she was on annual leave. I would highly recommend this agent.
Emma HARRIMAN-SMITH 2021-12-26 16:45:01
I shortlisted a selection of estate agents in Coventry to list my property. I was searching for an agent who took the time to listen to my needs, give a realistic valuation based on evidence and a marketing strategy that would ensure a sale and of course a fair fee. Throughout the selected estate agents, I was impressed by the Valuer - Aaron, representing Shortland Horne. He ticked all the boxes that I was looking for and gave me confidence to instruct them as my agent. The sales team generated multiple viewings with buyers in proceedable positions and conducted the viewings. The negotiations with my sale was handled well. My sale collapsed for reasons out of my control and Shortland Horne reactivated a sale with a new buyer very quickly. The after sales is the most significant part in any property sale. The service here was incredible. I was dealing with Linda Collins. Linda is very approachable and carried the sale smoothly to completion (during this pandemic!). Linda was clear, concise and informative. She was sympathetic when I lost my initial sale and dealt with the re-negations on my second sale skilfully with a happy outcome. She dealt with all Solicitors involved, Financial Advisors and Surveyors to keep the sale together and gave me regular updates. Her 30+ years of experience and passion really shone through. Congratulations to Shortland Horne for having Linda as a valuable asset. Thank you to Laura Shortland, all the team at Shortland Horne and a BIG thank you to Linda for supporting me in achieving my property sale. I will be more than happy to use your services again. All the best 🙂
jason_chauhan25@hotmail.com 2021-12-16 13:02:06
Fantastic Service!! We worked with Shortland Horne to sell my mum\'s property and to purchase a retirement apartment. The selling team were excellent, everything was done as stated and at agreed times. The advice we received in relation to the sale was timely and well received. The team were proactive and responded promptly to all enquiries. Their communication was excellent. The purchase of the retirement property was handled by Linda Collins, she was amazing!! Linda went above and beyond to ensure that both the sale and purchase went through before Christmas to meet with my mum\'s needs, undertaking much of the activity expected of the solicitors! Additionally, when Linda was on holiday her colleague Sam was fully conversant with the file and was able to progress matters. They are an excellent team! I cannot recommend Shortland Horne enough, they are a fantastic team!
Edith Howard 2021-12-15 13:45:55
Linda helped me on my sale so much. She went above and beyond to get matters concluded. Thank you so much! Pardeep
Pardeep Kandola 2021-12-13 12:51:48
I cannot recommend Shortland Horne highly enough! From day one all the way through to completion and beyond everyone I have spoken to and dealt with has gone above and beyond, from viewings to updating the chain to ensure things were progressing as they should. What a fabulous team and I have to give a special mention to Sam in the after sale team she is so knowledgeable and so kind and supportive. I would not hesitate to recommend Shortland Horne they are professional, helpful and exceeded all our expectations.
Steph Brown 2021-11-11 23:45:15
As first time home buyers, we were supported perfectly at every step of the way. Samantha Bailey from the after sales team has been particularly patient in the process and managed it so well. Special thanks to her!
Çağla Karatepe 2021-10-27 18:45:06
We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price from the first people that viewed our property. Sam Bailey of the After Sales Care Team is worth her weight in gold. Her support throughout the whole process was second to none, always on the ball, chasing things before it was even asked, nothing was too much of an ask and she has genuine compassion towards you and your situation. Couldn\'t of rated her help and support any higher. Thank you!
Lisa 2021-10-14 22:45:07
Richard did a fantastic job in presenting and selling my house. Sue did an equally fantastic job in progressing the sale through to completion. Many thanks to Sue and the team.
Trevor Martin 2021-10-05 17:46:15
Excellent, professional agents. I received regular updates on how the sale was progressing. From start through to completion they efficiently and promptly in responding to any queries I had. I would certainly use them again.
Edward Pearce 2021-09-30 15:45:21
My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly found a buyer, but didn\'t go at all to plan. The buyer strung us along and was clearly out to get a big reduction on asking price by demanding for discounts close to the deadline for the stamp duty holiday. I do feel that Shortland and Horne could have been more proactive and use their expertise to \"smoke out\" the bad buyer earlier and save a lot of stress before letting it get as far as it did which is why I have given them 4 stars. However, once we put the house on the market again for a reduced price we found another buyer and the sale went through very smoothly.
Paul Stonier 2021-09-30 14:45:09
We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic service from all the team! We would highly recommend them to anyone looking to sell or buy a property, they stayed in touch with us throughout the whole selling process and made sure we was up to date with everything along the way especially with us being newbies and never sold a house before.
Laura Shepherd 2021-09-20 15:45:17
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would definitely recommend.
Richard Shortland 2021-09-17 17:37:31
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would definitely recommend.
Comrie Close 2021-09-17 10:00:32
Excellent communication in a timely manner. Professional, dedicated team. Adapted well to the challenges of selling a home during lockdown. Happy to recommend Shortland Horne, Walsgrave Branch.
Andrew Bancroft 2021-08-30 11:15:47
We used Shortland Horne to buy a house - excellent professional service! In particular the level of communication from the wonderful after sales team was much appreciated! Would use again!
Clair Joanne 2021-08-13 12:55:35
There are not enough superlatives in the dictionary to accurately describe Shortland Horne, from start to finish they went above and beyond the call of duty. Without Shortland Horne especially Sue, our entire chain would still be waiting to move. Forget the rest, use Shortland Horne, they are fantastic!
Stuart Beck 2021-07-29 16:45:28
I went with SH to see my property and although the original evaluation was slightly overpriced, the service itself was great. Quick to arrange the listing and any viewings. All handled very safely with the covid restrictions that were in place at the time too. Linda in particular is a great asset to SH. She was so helpful and patient and kept me well informed and updated with any progress or changes. Much more so than my actual solicitor, so I was very grateful for the service i received.
clare martin 2021-07-29 15:45:14
She is very helpful and has excellent communication. She is great with handling with our process.She is very kind and friendly. Thank you very much Samantha!
Aden 2021-07-23 18:45:37
Great service received. The whole team helped us complete a very difficult transaction and guided us every time we needed assistance. Always on hand to contact and a special mention for Linda in after sales who helped massively in us getting our dream home
Daniel Beckham 2021-07-15 20:45:08
Shortland Horne sold our house last month and really appreciated their professional service at this difficult time due to the current COVID pandemic.
Kristina Xing 2021-07-15 18:04:30
They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service (Review as the buyer)
Sean 2021-07-07 12:46:24
I dealt with Samantha Bailey, so these comments are based on Our experience with her. She kept us up to date with everything and acted professionally at all times. She was very friendly and the whole process was brilliant. Thanks Samantha.
Darminder 2021-07-06 14:45:49
Really happy with Shortland Horne when Richard came out he was so professional and lovely I had no doubt I wanted to go with them. They were accurate on property valuation, supplied professional photography and very quickly found us a buyer. Thank you Richard and sue for all your hard work.
Leanne 2021-07-06 10:21:52
Really good experience buying our property from Shortland Horne. Sam in particular in after sales was really lovely and always kept in touch and helped with anything she could. Thank you Sam!
Leanne 2021-07-05 22:45:20
We have recently purchased our dream home with Shortland and Horne. Andrew Griffin made the initial process painless and really assisted us with the negotiation phase. When we were passed onto the after sales team we were allocated Samantha Bailey. Wow, what a star sam turned out to be. I’m no novice when it comes to buying houses as I have a substantial buy to let portfolio. But this purchase had some real issues involving building regulations and even a burst water pipe during the buying phase. Sam was truly amazing throughout the process and helped us every step of the way. She maintain regular updates and even chased the solicitors for us when we were having no joy. Sam is a credit to your company Lee Howkins
Lee howkins 2021-07-02 20:45:07
A solid professional and friendly business that not only sold my house with minimal fuss, but also with a back room staff that saw the sale through to the end. Choose a hands off agent if it works for you but Shortland Horne put a brilliant marketing pack together, conducted all viewings, gave feedback and advice as needed and saw the job through without falter. Every penny was well spent in my opinion. Well done
Jonathan Oakley 2021-07-01 13:19:17
Sue and Richard were a pleasure to communicate with during the process of buying our first home. They were both really helpful, friendly and always had a fast response time to any queries we had. We would highly recommend and hope to use their services in the future. Thanks, Heidi and Shaun
Heidi Galloway 2021-06-30 23:45:16
Sue and the team were great. Highly recommended, happy to use when i sell my house, well hopefully wont be moving as its very stressful. Great company great staff. Well done
Paul Young 2021-06-29 17:00:33
I am very happy with Shortland Horne as they were always easy to reach and supported me at every step. Many thanks to the entire Shortland Horne team.
Jaber Abu 2021-06-29 13:45:15
Shortland Horne are a great team who sold my house in a matter of days after it being on the market with another estate agents for 5 months without a sale! On top of that, I received 3 offers 5k over the asking price!! Incredible! The service was excellent and communication was good all the way through. I'm a very happy customer indeed.
Naomi 2021-06-29 13:00:36
Sue and Richard, and the team at Walsgrave Rd were absolutely fantastic at selling mums house. Even though I was over 100 miles away they gave me feedback after every viewing, went especially to the house to turn up the heating in the winter months and even gave me regular electric and gas meter readings. They were more like family\/friends than just an agent. So I highly recommend Shortland Horne as they were faultless but actually went that extra mile which these days is sadly rare!
Louisa Cheung 2021-06-28 21:45:21
Great service provided by Shortland Horne Walsgrave branch in recent sale of my home. The house was very well marketed and received much interest and an offer within a week. The whole process was handled very well, with very good and effective communication and feedback throughout the process. Special thanks to Sue Costello and the team she works with.
Harriet Vera 2021-06-28 20:46:16
Great customer service from Sue and Richard. Very helpful and professional, always keeping us up to date with any viewings and feedback. Would definitely sell with them again.
Alan Huckvale 2021-06-28 20:45:49
Sue and her team were attentive, easily contactable and quick to act throughout an incredibly simple house purchase. She was reassuring and patient with us both - even though our questions were probably very tedious!
Clare Rennie 2021-06-28 20:45:17
Sue was of great help, she was very responsive during the negotiations and we had the offer accepted in less than 48h.
Cristi Toader 2021-06-28 19:45:24
Extremely helpful and quick with responses. Sue & Richard Costello both helped massively with my move. Will be using their services again in the future!
Jordan Ashby 2021-06-28 17:45:40
Having switched estate agents I found Shortland Horne to be efficient, courteous and professional. Dan Norman was extremely helpful and polite during viewings and Sam Bailey in after sales provided us with outstanding service. She was a pleasure to deal with and listened attentively to all enquiries and provided us with prompt information. Thanks to all at Shortland Horne.
Jane Pemberton 2021-06-20 14:45:06
It was a pleasure to work with Shortland Horne who were efficient with viewings and feedback. They always notified us along the journey and I felt that they added a personal touch. Thank you Linda and the team
Janet malatesta 2021-06-01 13:27:16
Absolutely outstanding service! Friendly, approachable, knowledgeable and determined people, who did a great job! I would definitely use their services again.
Michelle Leivers 2021-05-20 16:35:54
Shortland Horne staff are brilliant. They are friendly and so helpful. Dan showed us round the house on the times we wanted to go round nothing was a problem for him even when I just wanted to pop round to check something out. He even popped round to see if we were settling in. From the office side I dealt with Linda, wow I owe her so much she was always at the end of the phone when I was trying to chase things up she went above and beyond her job. If ever I moved house I wouldn\'t hesitate to use shortland.
Julie Hemming 2021-05-12 16:02:25
Recently bought a house being sold by Shortland Horne and dealt with Samantha Bailey. She was very professional and always kept me informed of everything that was happening, more so than my own estate agents who were useless. Next time i sell a house i will be using Shortland Horne.
Mark Taylor 2021-05-11 11:45:25
We have used Shortland Horne for 2 house sales in the past 12 months. Always very professional with there service and great communicators. Would recommend 100 percent.
Michelle Grainger 2021-05-10 19:45:01
SH me sell my paddock. Far from straight forward, and as a consequence very drawn out. But Bill never lost enthusiasm, and eventually, after a lot of hard work got it over the line!
Peter Jenkins 2021-04-27 22:47:06
I had the pleasure of working with Linda in the after sales team. She was easy to communicate with and a true professional. The process was completed swiftly, and as a first time buyer I was well informed through the process. Thank you again to everyone in the team who helped with the purchase of my first home ☺️
Shaveen De Silva 2021-04-23 12:45:44
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