Let & Manage Your Property With Shortland Horne
Shortland Horne Property Management can help you with all aspects of letting a property. We ensure that you are fully protected and compliant to ensure that your investment works giving you peace of mind.
With our award winning marketing and team we really are a one stop shop that makes our landlords know that they are in a safe pair of hands.
Introduction
Thank you for considering Shortland Horne for the management of your property. Established in 1995 with three prominent offices in Coventry and Kennilworth. We are one of the region’s leading Letting Agents. At Shortland Horne Property Management we believe in offering a friendly, professional and efficient service where the Landlord’s interest is always of paramount importance. We aim to take all the worry and concerns away from you so that you are free to carry on with your busy life.
Letting a property can seem a daunting and difficult project and although there can be issues this is where a professional and dedicated management company like Shortland Horne can help. Our team of trained professionals have many years of experience in the property market. The information in this brochure does not aim to be totally comprehensive, but a guide to the range of services that we offer. It will hopefully help to dispel any worries you may have. Should you require clarification on any point please do not hesitate to contact one of our fully trained staff or call in to see us. You will be made very welcome.
How It All Works
The first step is for one of our experienced staff members to meet you at your property to discuss your plans and advise on the best way to proceed. Advice will be given on marketing price, how best to present your property, marketing and duration of letting. At this time we will discuss with you in detail how we will manage the letting of your property and services we can offer. If you have preferences for the circumstances of the tenant or wish us to consider any limitations e.g. non-smoker, professional couple, no pets etc. we will be happy to work within such parameters.
Once a rental figure has been discussed and agreed, and you have confirmed that Shortland Horne will be managing the property, we shall require you to complete our information document and sign our terms of business.
Our Services
Market Appraisal
One of our experienced Lettings staff will meet you at your property to assess a current rental figure. As with any property, presentation and the standard of fittings are all important, especially when wishing to attract a good quality tenant who will care for and appreciate your home as much as you do.
Advertising
Once you have made the decision to use our service we can start to proactively market your property.
Once listed we will offer the property to clients who have registered with us previously and advertise the property in office window displays. At your discretion, we can place a ‘To Let’ board at the property to gain maximum exposure.
Viewings
All viewings will be accompanied by one of our representatives.
Technology
The property will be advertised on many online platforms including Rightmove and Zoopla as well as our own highly ranked site.
Referencing Tenants
Once suitable tenants are found we will confirm the information with the landlord. We will check their references thoroughly including credit checks to confirm that the applicant is in a financial position to rent your property. Before the tenancy can begin we will take one month’s rent in advance and a security deposit equal to a minimum of one month’s rent.
Package Inclusions
Platinum
The Platinum service provides landlords with a complete property management service and covers non-payment of rent, with no excess and pays you your rent regardless of whether the tenant pays.
You can therefore rest assured that your property is being professionally managed, whilst never having to worry about rent arrears or legal fees subject to terms and conditions.
Fees: 15% (INC VAT) management fee deducted from the monthly rent. We charge a tenancy arrangement fee of 60% (INC VAT) of the first month’s rent for marketing (including all advertising), preparing the tenancy agreement and registering the tenants deposit with the DPS (The Deposit Protection Service). A renewal fee of £144 (INC VAT) is chargeable at the time of renewal of tenancy.
Gold
The Gold service is our full management package. Ideal for landlords with limited time who wish to entrust the full day-to-day management and maintenance of their property investment to an experienced and professional letting agent.
Fees: 12% (INC VAT) management fee deducted from the monthly rent. We charge a tenancy arrangement fee of 60% (INC VAT) of the first month’s rent for marketing (including all advertising), preparing the tenancy agreement and registering the tenants deposit with the DPS (The Deposit Protection Service). A renewal fee of £144 (INC VAT) is chargeable at the time of renewal of tenancy.
Silver
The Silver service is our rent collection service. Ideal for landlords who prefer to handle property maintenance themselves but would like a professional agent to take care of rent collection and associated administration.
Fees: 8% (INC VAT) rent collection fee deducted from the monthly rent. We charge a tenancy arrangement fee of 60% (INC VAT) of the first month’s rent for marketing (including all advertising), preparing the tenancy agreement and registering the tenants deposit with the DPS (The Deposit Protection Service). A renewal fee of £144 (INC VAT) is chargeable at the time of renewal of tenancy.
Bronze
The Bronze Service is our let only service. Designed for landlords who wish to manage the property themselves once the tenant has moved in. We would do the marketing, administration and referencing when securing a tenant.
The Bronze service excludes the inventory, so a separate inventory fee is also charged at £180 (INC VAT). We charge a tenancy arrangement fee of 90% (INC VAT) of the first month’s rent for marketing and preparing the tenancy agreement.
Package Inclusions
Platinum
The Platinum Service is a full management package. This package provides landlords with a complete property management service and covers non-payment of rent the month it is due, with no excess and pays you your rent regardless of whether the tenant pays. You can therefore rest assured that your property is being professionally managed, whilst never having to worry about rent arrears or legal fees subject to terms and conditions.
Fees: 15% (INC VAT) management fee deducted from the gross rent.We charge a tenancy arrangement fee of 60% (INC VAT) of the first month’s rent for marketing (including all advertising), preparing the lease and registering the tenants deposit with the DPS (The Deposit Protection Service). A renewal fee of £144 (INC VAT) is chargeable at the time of renewal of tenancy. Gold Service excludes the inventory, so a separate inventory fee is also charged at £180 (INC VAT).
This package provides landlords with a complete property management service and covers non-payment of rent the month it is due, with no excess and pays you your rent regardless of whether or not the tenant pays. You can therefore rest assured that your property is being professionally managed, whilst never having to worry about rent arrears or legal fees subject to terms and conditions.
Gold
The Gold Service is a full management package.
Fees: 12% (INC VAT) management fee deducted from the gross rent.
We charge a tenancy arrangement fee of 60% (INC VAT) of the first month’s rent for marketing (including all advertising), preparing the lease and registering the tenants deposit with the DPS (The Deposit Protection Service). A renewal fee of £144 (INC VAT) is chargeable at the time of renewal of tenancy. Gold Service excludes the inventory, so a separate inventory fee is also charged at £180 (INC VAT). All fees are deducted from the rental, therefore no up-front payment is required.
Silver
The Silver Service is designed for landlords who wish to manage the property themselves once the tenant has moved in. We would do the marketing, administration and referencing when securing a tenant.
Silver Service excludes the inventory, so a separate inventory fee is also charged at £180 (INC VAT).
We charge a tenancy arrangement fee of 1 month’s rent (INC VAT) of the first month’s rent for marketing (including all advertising), and preparing the lease.
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You Are Propertymark Protected because this agency works to a higher standard than the law demands
Arla Propertymark Protected
Shortland Horne work to a high standard.
- Backed By Client Money Protection
Property Propertymark Protected agencies hold client money in a separate client account which we inspect every year. In simple terms your money is safe should an agent unexpectedly go bust or commit theft. - Integrity
ARLA Propertymark letting agents are experienced and qualified professionals who undertake regular training to stay up-to-date with complex legislative changes and industry best practice. - Peace Of Mind
They hold the correct insurance and protection by being fully regulated by Propertymark. They also abide by a nationally recognised Code of Practice. - Complaints Procedure
Ruling on complaints through independent ombudsman services to ensure an impartial outcome.
Look for the blue ARLA Propertymark logo when choosing a letting agent.